System Types and Codes

The following table describes the fixed and non-fixed system types and codes for the Volunteers subsystem. The non-fixed system types must be defined before working with the VOL subsystem.

Type

Fixed?

Description

BEST_CALL_TIME

N

The best time to reach the volunteer by phone. For example, Morning, Afternoon, or Evening. The Best Call Time field displays on the Volunteer Management (VOL001) screen.

CONTACT_METHOD

N

The method by which the reference was contacted. This is a user-defined field. For example, Email, In Person, Mail, or Phone. The Contact Method field displays on the Volunteer Management (VOL001) screen.

DEPARTMENT

N

The department the event falls under. The Department field displays on the Volunteer Event (VOL002) screen.

EVALUATION_SCORE

N

The overall score given to the volunteer. For example, Exceeds Expectations, Satisfactory, or Unsatisfactory. The Evaluation Score field displays on the Volunteer Management (VOL001) screen.

EVENT_CATEGORY

N

Defines the type of event. For example, a community outreach or fundraising project. The Event Category field displays on the Volunteer Event (VOL002) screen.

EVENT_STATUS

N

Identifies whether the event is active or inactive. Volunteers and jobs can still be assigned and created for events that are inactive. The Event Status field displays on the Volunteer Event (VOL002) screen.

INTEREST_CATEGORY

N

The interest of the volunteer. For instance, Fitness, Wellness, or Fund Raising. The Interest Category field displays on the Volunteer Management (VOL001) screen.

JOB_CATEGORY

N

The job category code. For example, Child Watch or Clerical. The Job Category field displays on the Volunteer Event (VOL002) screen.

 

The Option 1 field identifies the hourly value of work done by volunteers for jobs listed for this type.

JOB_LEVEL

N

This has not yet been developed or implemented.

JOB_RECURRENCE

N

This has not yet been developed or implemented.

QUALIFICATION_ACTIVITY

N

The specific activity that further categorizes the volunteer’s qualification. The Qualification Activity field displays on the Volunteer Management (VOL001) screen.

The Sub- Activity field is populated based on the subscodes defined for these codes.

QUALIFICATION_LEVEL

N

The organization’s method of differentiating between levels of qualifications. For example, Intermediate or Advanced. The Qualification Level field displays on the Volunteer Management (VOL001) screen.

QUALIFICATION_STATUS

N

The status of the qualification activity. For example, Active, Expired, or Pending. The Qualification Status field displays on the Volunteer Management (VOL001) screen.

QUALIFICATION_TYPE

N

The type of qualification. For example, prerequisite, maintenance, training, or certification. The Qualification Type field displays on the Volunteer Management (VOL001) screen.

REFERENCE_STATUS

N

The status of the reference. For example, Favorable, Pending, or Unfavorable. The Reference Status field displays on the Volunteer Management (VOL001) screen.

SECURITY_LEVEL

N

Identifies the level of a security background check that was completed and passed by the volunteer. This is typically needed for organizations using volunteers for events where children are attending. The Security Level field displays on the Volunteer Management (VOL001) screen.

SERVICE_SOURCE

N

This has not yet been developed or implemented.

SKILL

N

The skill the volunteer possesses. For example, Childcare, Accounting, or People Management. The Skill field displays on the Volunteer Management (VOL001) screen.

SKILL_LEVEL

N

The level of accomplishment related to the skill. For example, Beginner or Expert. The Skill Level field displays on the Volunteer Management (VOL001) screen.

TERMINATION_REASON

N

The reason the volunteer was terminated. For example, Illness, Behavior, or Death. The Termination Reason Code field displays on the Volunteer Management (VOL001) screen.

VOLUNTEER_AVAILABILITY

N

Code that identifies a volunteer’s general availability. For example, Contact Me, On Call Basis, or Ready Immediately. It can also be used to quantify a volunteer’s availability, such as Low, Medium, or High. The Availability field displays on the Volunteer Management (VOL001) screen.

VOLUNTEER_CLASS

N

The class of the volunteer. For example, One Time or Regular. The Volunteer Class field displays on the Volunteer Management (VOL001) screen.

VOLUNTEER_EXPERIENCE

N

Captures the organization’s evaluation of the level of experience the customer has volunteering. The organization should update the experience level periodically. For example, Experienced, None, or Some. The Experience Level field displays on the Volunteer Management (VOL001) screen.

VOLUNTEER_LEVEL

N

An organization can assign levels to volunteers based on experience, training, or other criteria. For example, Level 1, Level 2, or Level 3. Each organization has its own rules for what determines a level. The Volunteer Level field displays on the Volunteer Management (VOL001) screen and Volunteer Event (VOL002) screen.

VOLUNTEER_REASON

N

The reason the customer wants to volunteer. For example, Student Course. The Volunteer Reason field displays on the Volunteer Management (VOL001) screen.

VOLUNTEER_STATUS

N

The status of the volunteer. For example, Active, Inactive, Pending, Suspended, or Expelled. If the status changes, a date displays with the date the status was changed. The Volunteer Status field displays on the Volunteer Management (VOL001) screen.

VOLUNTEER_TYPE

N

The type of volunteer. For example, Member, Non- member, or Paid Staff. The Volunteer Type field displays on the Volunteer Management (VOL001) screen.