Adding Volunteer Skills and Interests

An organization often selects a volunteer based on the volunteer’s skills and/or interests. Volunteer interests are maintained separately from a non-volunteer customer’s special interests.

To adding skills and interests:

1.    On the Volunteer Central screen, click Capture Volunteer Skills, Interests, Qualifications or Create Customer as Volunteers.
The Volunteer Management search screen displays.

2.    Search for and select the appropriate volunteer.
Please note that if the customer you select is not already a volunteer, you will be prompt to mark them as a volunteer.

3.    From the Volunteer Information task category, click Skills and Interests.
The Skill and Interest screen displays, as shown below.

4.    In the Volunteer Skills section, click Add.
A row is added to the grid.

5.    Select the Skill from the table drop-down.
Values in the drop-down are populated based on the non-fixed codes defined for the VOL "SKILL" system type.

6.    If necessary, select the Skill Level related to the Skill you just selected from the table drop-down.
Values in the drop-down are populated based on the non-fixed codes defined for the VOL "SKILL_LEVEL" system type.

7.    If necessary, enter any Comments in the table cell.

8.    In the Volunteer Interests section, click Add.
A row is added to the grid.

9.    Select the Interest Category from the table drop-down.

10.  Select the Interest Subcategory from the table drop-down.

11.  If necessary, enter any Comments in the table cell.

12.  Click Save.