Defining Volunteer Type and Status

To define volunteer type and status:

1.    On the Volunteer Central screen, click Capture Volunteer Skills, Interests, Qualifications or Create Customer as Volunteers.
The Volunteer Management search screen displays.

2.    Search for and select the appropriate volunteer.
Please note that if the customer you select is not already a volunteer, you will be prompt to mark them as a volunteer.

3.    Locate the Volunteer Type and Status section, as shown below.

The Volunteer Since date displays the date the volunteer became active.

4.    As of 7.6.2, if necessary, enter the number of Total Hrs for the volunteer.

5.    Select the Volunteer Type from the drop-down.
Values in the drop-down are populated based on the non-fixed codes defined for the VOL "VOLUNTEER_TYPE" system type.

6.    If necessary, select the Volunteer Class from the drop-down.
Values in the drop-down are populated based on the non-fixed codes defined for the VOL "VOLUNTEER_CLASS" system type.

7.    The Volunteer Status is read-only. The following statuses are Active, Inactive, Pending, Suspended, or Expelled. If the status changes, a date displays with the date the status was changed. Values are populated based on the non-fixed codes defined for the VOL "VOLUNTEER_STATUS" system type.

8.    If necessary, to assign a level to this volunteer based on experience, training, or other criteria, select the Volunteer Level from the drop-down.
Each organization has its own rules for what determines a level. Values in the drop-down are populated based on the non-fixed codes defined for the VOL "VOLUNTEER_LEVEL" system type.

9.    If necessary, to identify the level of a security background check that was completed and passed by this volunteer, select the Security Level from the drop-down.
This is typically needed for organizations using volunteers for events where children are attending. Values in the drop-down are populated based on the non-fixed codes defined for the VOL "SECURITY_LEVEL" system type.

10.  If necessary, click the Manager link to display the Customer Chooser and search for the volunteer’s manager.
A relationship record is created for the manager.

11.  Click Save.