If desired, customers can purchase DCD products online through your website. In order to make your DCD product available for purchase via your website, the Product Status on the General Setup screen must be "Active", the "Web Enabled Rate" checkbox on the Rates and Pricing screen must be checked for at least one rate code, and you need to set up an associated "Active" e-Business Control.
The e-Business Links section of the task bar on the Product Maintenance screen includes the following screens for configuring DCD products for purchase from your e-Business site:
Currently,
Mobile Control has only been implemented for INV, MTG, and FND products.
For more information, please see Back
Office Configuration Options for Mobile. Additionally, Related Links
and Product Questionnaire has only been implemented for MTG products.
For more information, please see Defining
Meeting Product Related Links and Creating
a Meeting Product Questionnaire.
If
you delete a DCD file from a product in the back office, the DCD file
will still exist on your website, because there is no way to verify that
a constituent who had placed an order for the product has downloaded the
DCD file. In order to delete the DCD file from your website, you will
have to do it manually.
Additionally, if a product has been rated on the web, you can review the comments and ratings via the Product Review screen. For more information, please see Managing DCD Product Reviews.
After setting up a DCD/ECD product to display on the web, your web users will see the product detail page similar to the one displayed below.
On the ECD/DCD product detail page on the web, the information that can be displayed if setup is listed in the chart below.
| Screen Element | Description |
|---|---|
| Images | If images have been defined for the product on the Online Store
Listing Images screen, the product images will display on the
DCD/ECD product
detail page, as shown below. For more information, please
see Defining DCD Product
Online Store Listing Images.
|
| DCD/ECD Product Title | The product Invoice Description defined on the General Setup screen displays as the product title on the DCD/ECD product detail page, as shown below.
|
| Categorical Icons | An ECD/DCD product may qualify for a number of categorical
icons. Categorical icon images are defined at the product class
and product category level in System Types and Codes. A product
can only have one product class, defined on the General
Setup screen in Product Maintenance. A product can have many
product categories, defined on the Search
Categories screen in Product Maintenance. For more information,
please see Configuring
Categorical Iconography.
|
| Product Alerts | If the ECD/DCD product qualifies for one or more of the following, the appropriate product alert(s) will display on the product listing and product detail pages:
|
| CE Credits | As of 7.5.0, if a continuing education credit is added to the product and the product has been defined to display on the web, the CE ribbon will display on the top, right of the product image in the product listing and product detail pages on the web, as shown below.
Please note that only one CE credit type ribbon and amount will be displayed on the top, right of the product image. The CE credit type to be displayed will be selected based on the lowest Display Order of the codes defined for the non-fixed TRN "CE_CREDIT_TYPE" system type. For example, if the "CEU" code defined for the "CE_CREDIT_TYPE" system type has a display order of "0" and the "CLE" code has a display order of "1", and both credits have been defined for the product, the CEU credit will display on the top, right of the product image on the web.
If more than one CE credit type exists with the lowest display order (e.g., "CEU" and "CLE" both have a display order of "0"), then the CE credit type will be selected based on alphabetic sort in ascending order. The following code is used to select the CE credit:
Select Top 1 App_Code.CODE + “ “ + Product_Education.CE_CREDITS From App_Code, Product_Education Where App_Code.TYPE = ‘CE_CREDIT_TYPE’ And App_Code.SUBSYSTEM = ‘TRN’ And App_Code.ACTIVE_FLAG = ‘Y’ And App_Code.AVAILABLE_TO_WEB_FLAG = ‘Y’ And App_Code.CODE = Product_Education_CE.CE_CREDIT_TYPE_CODE Order by App_Code.DISPLAY_ORDER, App_Code.CODE
As of 7.5.1, additional CE credits defined for the product will display in the Credits section, as highlighted below.
For more information, please see Defining DCD Education Information. |
| Max downloads | If the product has been defined to limit the number of times
a user can download the electronic/digital content, the maximum
number of downloads defined on the DCD
Downloads Files screen display on the DCD/ECD product
detail page, as shown below.
If this value is null, "Unlimited Downloads" will display, as shown below. 
|
| Downloads allowed for | If the product has been defined to limit the number of times
a user can download the electronic/digital content, the length
of time that the user can download the files defined on the DCD Downloads Files screen
displays on the DCD/ECD product
detail page, as shown below.
 |
| ISBN | If an ISBN number has been defined for the product on the General Setup screen,
the ISBN number will display on the DCD/ECD product
detail page, as well as the Google Preview button, as shown
below. When the web user clicks the Google Preview button, the
system will pass this ISBN number to Google's book preview utility
to display additional details about the electronic book.
|
| Description | If a brief description has been defined for the product on
the Brief Description screen, the description will display below
the product name on the DCD/ECD product
detail page, as shown below. For more information, please
see Adding a DCD
Brief Description.
 |
| Files | If any files have been uploaded for the product on the DCD
Download Files screen, the list of "Files" will display
on the DCD/ECD product
detail page. The "Document Title" defined on the
DCD Download Files screen displays, along with a "More Information"
link, which opens a pop-up displaying the "Description"
defined on the DCD Download Files screen. For more information,
please see Uploading DCD Files.
|
| Additional Information | If any related files have been defined for the product on the
Related Files screen, the list of attachments will display in
the Additional Information section on the ECD/DCD product
detail page, as highlighted below. For example, if a transcript
is added for a narrated CD, a link to the transcript will display
in the Additional Information section. The label for this item
in the Additional Information section will be based on the "File
Type" selected for the related file, the name of file will
be based on the "Display Name", and the "Description"
of the file also displays. For more information, please see Defining DCD Related Files.
 |
If any related customers have been defined for the product
on the Related Customers screen, the linked customers will display
on the DCD/ECD product
detail page. For example, if a narrator is added for a instructional
CD, the narrator's name will display in the Additional Information
section. The label for this item in the Additional Information
section will be based on the "Relationship Type" selected
for the related customer. For more information, please see Defining DCD Related
Customers.
If the related customer has been defined to "Include Profile in Web/Mobile Directory" on the Name Details screen in CRM360®, the customer's name will display as a hyperlink. Web users can click the hyperlink to open a pop-up window to display more detail about the customer, including name, contact information, and biography, as shown below. Please note that the customer's contact information must be marked as "Include in Web/Mobile Directory" on the Contact Information screen in CRM360. The title of the pop-up window is based on the "Relationship Type" selected for the related customer on the Related Customers screen.  |
|
| Details | If a long description has been defined for the product on the
Long Description screen, the description will display below the
product name on the ECD/DCD product
detail page. The control will display 300 character of the
long description and a link to "View More" if necessary,
as shown below. For more information, please see Adding
a DCD Long Description.
 |
| Reviews | If the Product Review .NET web control has been properly configured,
the "Product Reviews" section will display on the ECD/DCD
product detail
page when the web user clicks "Read All Reviews", as
shown below. For more information, please see Configuring
the Product Review Control.
 |
Right Navigation |
|
| Share | If the appropriate options are selected when configuring the
Product Detail control, the corresponding "share" icons
will display on the ECD/DCD product
detail page, as shown below. For more information, please
see Configuring
the Web Settings for the Product Detail Control.
 |
| Read All Reviews | If the Product Review .NET web control has been properly configured,
the "Read All Reviews" link will display on the ECD/DCD
product detail
page, as shown below. For more information, please see Configuring
the Product Review Control.
Once a product has been rated, you can review the comments and ratings via the Product Review screen. For more information, please see Managing DCD Product Reviews. |
| Write a Review | If the Create Product Review .NET web control has been properly
configured, the "Write a Review" link will display on
the ECD/DCD product
detail page. For more information, please see Configuring
the Create Product Review Control.
 |
| List Price | If a rate structure of "list" has been defined for
the product, the "List Price" will display on the ECD/DCD
product detail
page, as shown below. If the "Show as Web Sale Price?"
checkbox is checked and a value is entered in the "Strikethrough
Price" field on the Rates and Pricing screen, that price
will display as a strikethrough and the list rate will display
as a red sale price, as shown below. For more information, please
see Defining DCD
Rates and Pricing.
|
| Member Price | If a rate structure of "member" has been defined
for the product, the "Member Price" will display on
the ECD/DCD product
detail page, as shown below. If the web user is logged into
the site and is a member, the price will display as "Your
Price". If the "Show as Web Sale Price?" checkbox
is checked and a value is entered in the "Strikethrough Price"
field on the Rates and Pricing screen, that price will display
as a strikethrough and the member/your rate will display as a
red sale price, as shown below. For more information, please see
Defining DCD Rates
and Pricing.
|
| Product Options and Choices | If the product has a Product Type of "Umbrella" and the appropriate product options and choices have been defined for the individual ECD/DCD products, the product options and choices will display on the ECD/DCD product detail page. For more information, please see DCD Umbrella Products Overview. |
| Quantity | The quantity field allows web users to enter the number of
products they want to receive, as shown below. This update edits
the Order_Detail.ORDER_QTY.
 |
| Add to Cart | If the "Add to Cart" checkbox is checked on the eBusiness
Control screen, the "Add to Cart" button will display
on the ECD/DCD product
detail page, as shown below. For more information, please
see Defining DCD
eBusiness Control.
 |
| Save for Later | The "Save for Later" button on the product
detail page allows the web user to add a product to their
shopping cart in the Saved for Later section, as shown below.
 |
| Member savings message | For a web user who is logged into your website but is NOT member of your organization, the control displays how much money he/she could save by becoming a member, as shown below. Additionally, a link displays that redirects web users to the membership join page. From there, the web user can proceed through the membership join process in order to become a member of your organization.
For a web user who is NOT logged into your website, the control displays how much money he/she could save by becoming a member AND offers the web user the option of logging into your website to see if he/she qualifies for a lower rate. If not, he/she is able to click the "Join" link and proceed through the membership join process.
For more information, please see the Configuring the Shopping Cart Savings Control. |
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