Configuring the Back Office Settings for the Events Calendar

This section discusses the back office settings required for meetings to display properly on the events calendar. There are numerous optional features that accompany the events calendar and require additional back office set up. Each of the following options are described below:

General Meeting Setup

After a meeting has been set up, validated in the back office, web-enabled, and is active, it will display in the Events Calendar on your website. There is no additional back office set up required. For more information on creating meetings in the back office, please see Creating a Meeting.

 

If the information in a column has not been defined for a meeting (e.g., there are no credits associated with a meeting), the meeting will still display with no information in that column. You can choose to remove the column in the control settings, if you do not want it to display. For more information, please see Configuring the Web Settings for the Events Calendar.

Filtering Events

Web users have the option to filter the events that display in the events calendar using the following filter options:

Users can search for meetings that have occurred in the past using the From date field, as long as the past meeting is still web-enabled (i.e., .

Event Icons

Unique icons can be defined for certain categories of products to display on your events calendar, as highlighted below.

 

As of 7.5.2, if an icon has NOT been defined for the Product Class of the meeting product, the system will check to see if a default image has been defined at the org unit level. If not, a blank, transparent box will display. For more information on defining the default image at the org unit level, please see Defining Organization Unit Meeting Parameters.

Product Alerts for Events

If there are any product associated with a meeting, they will display below the meeting name on the Events Calendar, as highlighted below.

 

Whether or not a product alert displays is based on product setup. For information on product alerts, please see Configuring Product Alerts.

Previewing Event Details

A web user can view more details about a meeting without leaving the Events Calendar by clicking the magnifying glass next to the event name, as highlighted below.

 

When the user clicks the magnifying glass, the following window appears.

 

The following information can display on this window if set up in the back office:

 

If an eBusiness control has been defined for the meeting product in the back office, the name of the event will display as a clickable link that will direct a web user to the Meeting Details control. See Defining a Meeting Product to Display on the Web for more information. No additional back office set up is required for the Event Details window.

Displaying Organizers and Sponsors

You can define an organizer/sponsor to display in the events calendar, as highlighted below.

This column can be renamed to reflect any customer relationship that works best for your organization via the Organizer/Sponsor - Pre filter parameter in the control settings. See Configuring the Web Settings for the Events Calendar for more information.

The customers that display in the Organizer/Sponsor column must be defined in the back office on the Related Customers screen as Web-Enabled and with a Relationship Category of "Sponsor" as highlighted below.

 

The name of the organizer or sponsor will display as a link if a website has been defined on the customer record, as displayed below. For more information, please see Adding New Web/Social Media Information to a Constituent's Record in CRM360.

Displaying Event Location

You can define a location to display in the events calendar, as highlighted below.

 

If a Facility location is defined for the event, the City and State of the facility customer record's primary address will display in the Location column.

 

Alternatively, if a facility is NOT defined for the event, the Location defined for the event will display in the Location column.

Displaying Continuing Education Credits

As of 7.5.0, meeting creators have the ability to display credits that are associated with meetings on the events calendar, as highlighted below.

Credits that are associated with related sessions will not display on the events calendar. To view credits associated with sessions, users should navigate to the session details page.

As of 7.7, the Event Calendar and Event Detail controls display CE credits that are linked directly to the meeting product AND CE credits that are linked to a transcript programs which are linked to the meeting product. If more than one CE credit is defined, the system will display the credit that has the lowest display order in System Types and Codes first. If you want to identify a default, you must enter a higher Display Order for the other defined credits. For instructions on how to assign credits to a meeting, please see Defining Meeting Product Related Transcript Information.

If no meetings in the calendar have continuing education credits defined, the Credits filter will not display.

Invite-only Events

As of 7.6.1, invite-only meetings (as defined by the Invite Only checked on the General Setup screen in Product Maintenance) will display in the Event Calendar ONLY if the Exclude 'Invite Only' Meetings web setting is NOT enabled. If this option is NOT enabled, "Invite Only" will display in the Actions column.