Defining General Package Information

To setup a package:

1.    On the Personify360 menu, select Products > Package Definition.
The Product Maintenance search screen displays.

2.    Click Create New Product.

3.    Click Packages, as highlighted below.

The General Package Setup screen displays, as shown below.

4.    Ensure that "Package Subsystem" is selected from the Subsystem drop-down.

5.    Enter the Product Code.
Parent Product defaults to the same value.

6.    Enter the Product Name.
Invoice Description defaults to the same value.

7.    If necessary, enter the Product Sub-Title.

8.    Select the Product Class from the drop-down.

9.    Select the Product Status from the drop-down.

10.  Select the Currency Code from the drop-down.

11.  Select the Status Date from the drop-down.

12.  Select the Available from date from the drop-down.

The Available From date cannot be changed if orders have already been created for it.

13.  If necessary, select the Available thru date.

14.  If necessary, click the Primary Search Group link and search for a Primary Search Group to link to the product.

15.  Check the appropriate checkboxes:

·            Master Product

·            Available to Order

·            Zero Price

·            Returnable

·            Members Only

·            One Price Only

·            Renewable

16.  In the Packages section, select the Package Selection Type from the drop-down.

17.  Enter the Package Discount percent, if any.

18.  Click Save.

Screen Element

Description

General Product Setup

Parent Code

Read-only. Defaults to the value that you entered for in the Parent Code text box.

Product Code

Read-only. Defaults to the value that you entered for in the Product Code text box.

Product ID

As of 7.6.0, oData queries leverage product IDs instead of product codes. If you right-click over the product ID field, Copy displays, as highlighted below. You can use the Product ID to leverage oData queries in the Online Store, Shopping Cart, and Checkout pages. See SVC Clients for more information.

Short Product Description

Read-only. Defaults to the value that you entered for in the Invoice Description text box.

Subsystem

Drop-down. The area, or module, with which the product is associated. Defaults to “Package” but you can associate the product with another subsystem. This drives how the package is grouped in the Product Chooser on the Order Entry screen, which facilitates searches. For packages defined under the Package subsystem, the pricing resides with the components.

In order for the package to display properly on the web, please select the "Package" subsystem.

Product Code

Text box. For master products, the Parent Product is the same as the Product Code. For sub-products, the Product Code is the event/session name and the Parent Product is the master product.

Parent Product

Link. For master products, the Parent Product is the same as the Product Code. For sub-products, the Product Code is the event/session name and the Parent Product is the master product. This code must be unique and can be alphanumeric.

 

For packages, Parent Products can be the same as an existing Parent Product, as long as both the Parent Product and Product Code are not duplicated within the organization and organization unit. This is used when the package is a subproduct to a parent master product, such as a meeting or an exhibition.

Product Name

Text box. The user-defined name of the product.

Invoice Description

Text box. Defaults to the Product Name. If your Product Name is extraordinary long, you can edit the Invoice Description to 50 characters. If the Invoice Description is longer than 50 characters, it will be cropped off the invoice.

 

If the product has been defined to display on the web, the description defined here will display on the full product listing, product preview, product detail, and any promotional marketing controls on the web.

Product Sub-Title

Text box. This is an optional field that allows you to enter in an additional description (sub-title) that can be used for reporting purposes.

Product Type

Read-only. The primary type of product. The only option available is “Package.” Values in the drop-down are defined based on the fixed codes defined for the PCK "PRODUCT_TYPE" system type.

Product Class

Drop-down. Used to classify any product (master or sub-product) to distinguish between the type of package. It can also be used to give a discount to a certain class of products. This field is typically used for reporting. Values in the drop-down are defined based on the non-fixed codes defined for the PCK "PRODUCT_CLASS" system type.

Product Status

Drop-down. The status of the product. Values include Active, Cancelled, and Discontinued. As of Personify 7.5.0, if this product has been setup to display on the web and the Product Status is set to "Cancelled" (C) or "Discontinued" (D), the "NO LONGER AVAILABLE" product alert will display on the Product Listing and Product Detail pages on the web for this product, as shown below.

Currency Code

Drop-down. The appropriate domestic or international currency to use in this subsystem, e.g., German Mark, Japanese Yen, US Dollar.

Status Date

Read-only. System-generated status change date.

Available from

Drop-down. Defaults to the system date, but it can be overridden. The date from which the product will be available from.

Available thru

Drop-down. This field is usually left blank unless there is a specific date on which the package should end. If a date is entered, the product will not be available for orders after this date.

Primary Search Group

Link. This is an optional feature that allows organizations to assign a search group code to products and customers, so that back office staff assigned to that primary search group can optionally pre-filter searches for customers or products by their assigned primary search group. Primary search group codes are defined on subgroup customer records and mapped to zip codes. An organization can have customers be automatically assigned to a primary search group based on the zip code of their primary address by setting the APP AUTOMATIC_SEARCH_GROUP_ASSIGNMENT application parameter to "Y". For more information on primary search groups, please see Creating a Primary Search Group Mapping.

Options

Master Product

Checkbox. When checked, indicates whether this product can stand alone. When unchecked, it implies that the product cannot be entered directly without already having another product with the same parent product but different product code. The checkbox defaults to checked when the product code and parent product code are identical.

Available to Order

Checkbox. When checked, sets this as an active product for purchase by customers. When unchecked, the product is not available to be ordered independent of the package.

Zero Price

Checkbox. When checked, indicates this product is available for $0, so you can validate the product without entering pricing and GL account information. You still must enter a default rate code.

This checkbox should only be selected BEFORE entering GL account information.

Returnable

Checkbox. When checked, indicates this product can be returned.

Members Only

Checkbox. When checked, sets that only members can purchase this product.

When a product is marked as member-only, only customers who qualify for a rate structure that has been defined for the product being purchased (on the Rates and Pricing screen) and is marked as Can Purchase Member Products (on the Rate Structure Maintenance screen) can buy the product. Therefore, if the customer only qualifies for rate structures that aren't marked as Can Purchase Member Products, then that customer will not able to buy the member-only product. Additionally, if the customer qualifies for a rate structure that IS marked as Can Purchase Member Products, but that rate structure is NOT ALSO defined on the members-only product, then that customer will not be able to buy the members-only product.

As of 7.5.0, if this product is active, has been setup to display on the web, and this checkbox is checked, the "MEMBERS ONLY" product alert will display on the Product Listing and Product Detail pages on the web for this product, as shown below.

One Price Only

Checkbox. When checked, indicates this product is available for $0, so you can validate the product without entering pricing and GL account information. You still must enter a default rate code.

Has Assigned Sales Rep

Checkbox. When checked, indicates this product is available for $0, so you can validate the product without entering pricing and GL account information. You still must enter a default rate code.

Renewable

Checkbox. When checked, indicates the active package product can be renewed. Components of this package will only renew if the "Renewable" checkbox is selected for that product's setup. For example, if a package contains an inventory product and a membership product. If the "Renewable" checkbox is selected on this package setup AND the membership product setup, then the membership product will renew. Only ADV, MBR, and SUB are renewable.

Packages

Package Selection Type

Drop-down. This field controls how package components are treated in an order. Values in the drop-down are defined based on the fixed codes defined for the PCK "PACKAGE_SELECTION_TYPE" system type. Valid values include:

·       Fixed – When entered on the Order Entry screen, the specified list of components is added to the order automatically as subproducts to the package. You cannot delete the subproducts and you cannot add others. Additionally, the quantity of the subproducts cannot be changed. This option is the only package type available via the Web. Pricing and transactions are maintained at the package component level.

·       Select – When entered on the Order Entry screen, you can select the components of the package from the list defined with the package product. If the package includes a discount, each of the products selected will be priced with the discount applied. This option is only available in the back office. Pricing and transactions are maintained at the package component level.

·       Open – When entered on the Order Entry screen, you can add any product in the system as a subproduct of the package and that product can then be discounts as if defined as part of the package. For example, if an annual meeting has numerous sessions, you might want to offer a discount package for members who sign up for at least 5 sessions.

e-Business does NOT support "Select" or "Open" packages.

Package Discount

Text box. When set, this overrides any other discount against the line items of the package. The Package Discount gives a discount to all products purchased in the package. Defaults to 0%.

This field allows you to enter a percentage up to four decimal places.

If the package discount remains at 0%, the system evaluates whether any products in the package qualify for other discounts and applies it to the order line. If the package discount is greater than 0%, the system uses this discount and ignores any other discounts for the products.

Depending on your requirements, you may not want to define a discount if the Product Selection Type is “Fixed.” You can delete one or more items from a “Fixed” product and still receive the discount, which may result in incorrect pricing.

Also in this section:

·            Defining Package Rates and Pricing

·            Defining Package Components

·            Validating a Package Setup

 

See also:

·            Packages Overview

·            Creating a Package Product

·            Packages on the Web

·            Creating an Order for a Package