Configuring the Back Office Settings for Product Availability Alerts

As of Personify 7.5.0, product alert messages will automatically display on the Product Listing, Product Detail, Event Calendar, Shopping Cart, and Checkout pages in e-Business for products that qualify based on their availability. Whether or not the product alert displays is based on the product setup in the back office. There is no additional web setup for product alerts to display. For example, if a certification product has a product status of "discontinued", the "NO LONGER AVAILABLE" alert will automatically display on the web.

 If you do not immediately see your product alert display on the web, you may have to clear the cached data on the web. For more information, refer to Clearing Cached Data on the Web.

The following product alert messages will display for products that qualify:

·            AVAILABLE SOON

·            BACKORDER AVAILABLE

·            CANCELLED

·            DISCONTINUED

·            MEETING CLOSED

·            MEETING FULL

·            MEMBERS ONLY

·            NO LONGER AVAILABLE

·            ONLY [n] AVAILABLE

·            ONLY [n] SEATS AVAILABLE

·            OUT OF STOCK

·            PRE-ORDER AVAILABLE

·            ONLY [n] SEATS AVAILABLE

·            WAITLIST

For products that qualify for more than one alert, the system will display the alerts based on priority. The following table lists all of the possible product alerts by subsystem and priority.

AVAILABLE SOON

This product alert will display if the Product Status is set to "Active" (A) and the Available from date is set to a date in the future on the General Setup screen in Product Maintenance.

This availability alert will only display for meeting products. For more information, please see Defining General Meeting Product Information.

BACKORDER AVAILABLE

This product alert will display if the product is out of stock (Available Quantity defined on the Inventory Locations screen in Product Maintenance = 0) and the Allow Back Order checkbox is checked on the General Setup screen in Product Maintenance.

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This product alert will display instead of “Out of Stock” if the product allows back orders. Similarly, if the product qualifies for pre-order, "Pre-Order Available" will display instead.

This availability alert will only display for inventoried products. For more information, please see:

·            Defining General Inventoried Product Information

·            Defining Inventory Locations

CANCELLED

This product alert will display if the Product Status on the General Setup screen in Product Maintenance is set to "Cancelled" (C).

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will display for meeting and exhibition products. For more information, please see:

·            Defining General Meeting Product Information

·            Defining General Exhibition Product Information

DISCONTINUED

This product alert will display if the there is inventory available (Available quantity defined on the Inventory Locations screen in Product Maintenance is greater than 0) and the Product Status on the General Setup screen in Product Maintenance is set to "Discontinued" (D).

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for inventoried products. For more information, please see:

·            Defining General Inventoried Product Information

·            Defining Inventory Locations

MEETING CLOSED

This product alert will display if the Last Registration date on the General Setup screen in Product Maintenance is in the past.

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for meeting products. For more information, please see Defining General Meeting Product Information.

MEETING FULL

This product alert will display if the meeting Capacity defined on the Capacity Definition screen in Product Maintenance has been sold out (capacity minus the registrations = 0) and the Waitlist Capacity defined on the Capacity Definition screen in Product Maintenance has been sold out (waitlist capacity minus the registrations = 0).

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for meeting products. For more information, please see Defining Meeting Capacity.

MEMBERS ONLY

This product alert will display if the Members Only checkbox is checked on the General Setup screen in Product Maintenance.

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

If a web user is logged in and is not a member, the web user will still be allowed to add member-only products to their shopping cart. However, if the web user does not go through the member join process, before they checkout, they will get a message informing them that they are not eligible to purchase the product.

This availability alert will display for certification, miscellaneous, DCD, inventoried, subscription, package, membership, and meetings products. For more information, please see:

·            Defining General Certification Product Information

·            Defining General Miscellaneous Product Information

·            Defining General DCD Product Information

·            Defining General Inventoried Product Information

·            Defining General Subscription Product Information

·            Defining General Package Information

·            Defining General Membership Product Information

·            Defining General Meeting Product Information

NO LONGER AVAILABLE

This product alert will display if the Product Status on the General Setup screen in Product Maintenance is set to "Cancelled" (C) or "Discontinued" (D).

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will display for certification, miscellaneous, DCD, subscription, package, and membership products. For more information, please see:

·            Defining General Certification Product Information

·            Defining General Miscellaneous Product Information

·            Defining General DCD Product Information

·            Defining General Subscription Product Information

·            Defining General Package Information

·            Defining General Membership Product Information

ONLY [n] AVAILABLE

This product alert will display if the Available quantity defined on the Inventory Locations screen is less than or equal to the Limited Quantity Threshold defined on the eBusiness Control screen.

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for inventoried products. For more information, please see:

·            Defining Inventoried Product eBusiness Controls

·            Defining Inventory Locations

ONLY [n] SEATS AVAILABLE

This product alert will display if the meeting Capacity (capacity minus the registrations) defined on the Capacity Definition screen in Product Maintenance for the meeting is less than or equal to Limited Seats Threshold number defined on the eBusiness Control screen in Product Maintenance. The number displayed in the alert is the capacity minus the registrations.

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for meeting products. For more information, please see:

·            Defining Meeting Capacity

·            Defining Meeting Product eBusiness Control

OUT OF STOCK

This product alert will display if the product is out of stock (Available quantity defined on the Inventory Locations screen = 0), the Allow Back Order checkbox is NOT checked on the General Setup screen, and the Display Out-of-Stock on Web checkbox is checked on the eBusiness Control screen.

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for inventoried products. For more information, please see:

·            Defining Inventoried Product eBusiness Controls

·            Defining Inventory Locations

·            Defining General Inventoried Product Information

PRE-ORDER AVAILABLE

This product alert will display if the product is out of stock (Available quantity defined on the Inventory Locations screen = 0), the Allow Back Order checkbox is checked on the General Setup screen, and the Pre-Order Available date on the General Setup screen is today or a day in the future. 

As of 7.6.1, for DCD products, if the Pre-Order Available date on the General Setup screen is today or a date in the future, the PRE-ORDER AVAILABLE label will display within the Product Listing control, as shown below.

The label will also appear within the Product Detail control, as shown below.

For both inventoried and digital content delivery products, on the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for inventoried and digital content delivery products. For more information, please see:

·            Defining Inventory Locations

·            Defining General Inventoried Product Information

WAITLIST

This product alert will display if the meeting Capacity defined on the Capacity Definition screen in Product Maintenance has been sold out (capacity minus the registrations = 0), if wait list is allowed (Wait List Capacity defined on the Capacity Definition screen in Product Maintenance is greater than 0), and if there is available wait list capacity defined on the Capacity Definition screen in Product Maintenance (Wait List Capacity minus wait list registrations is greater than 0).

On the Checkout and Shopping Cart controls, the product alert will display as shown below.

This availability alert will only display for meeting products. For more information, please see Defining Meeting Capacity.