The user is taken to this control if his/her email address is already in the system after trying to create a new login for your site on the registration page. Here, the user has the ability to perform the following actions: log into the site, retrieve his/her forgotten password or username, or provide an alternate email address.
See Also:
· For more information on how to drop this control onto a page on your e-Business website, see Configuring the Web Settings for the User Already Exist Control.
After setting up the User Already Exists control and you do NOT allow
multiple web users to share the same email address (i.e., the CHECKDUPLEMAIL
application parameter is set to "Y"), your constituents
will see the control similar to the one displayed below. This displays
when users are trying to create a new account and their email address
is already in your database.
As of 7.5.2, if you allow multiple constituents to share the same email
address (i.e., the CHECKDUPLEMAIL
application parameter is set to "N") and the user's email
address is in your database, the "You appear to be registered on
our site" screen displays, as shown below.
As
of 7.5.2, the CUS CHECKDUPEMAIL
application
parameter will determine on the Guest
Email Lookup, Membership
Join Registration, Membership
Join User Already Exists, New
User Registration, Meeting
Registration, and User Already Exists controls in e-Business whether
the same email address can be shared by multiple web users. If you set
this parameter to 'N" (you allow duplicate emails), multiple users
can share the same email address. In addition, if you allow web users
to share the same email address, you should NOT set the CUS WEBUSERNAME_FORMAT
application
parameter to "CUSTOMER_EMAIL_ADDRESS".
If the user clicks the log in
link, he/she is taken to the login page, as shown below.
If the user clicks the email instructions
link, he/she is taken to the forgot password page, as shown below. Here
the user can enter an email address and receive instructions on how to
reset his/her password.
If the user clicks the provide registration
details link or a different e-mail
address link, he/she is taken back to the "Tell us about yourself"
contact information page where he/she is asked to provide a different
email address, as shown below.
If the user clicks the create a new
account with this email address link, the "Tell us about yourself"
screen displays and the username is not defaulted to the web users's email
address, as show below. Since multiple web users can share the same email
address, the system needs to ensure that the username and email combination
is unique. If you do not allow multiple web users to share the same email
address, just the email address is unique. Please note that this link
only displays if you allow multiple web users to share the same email
address.
