Configuring the Back Office Settings for the Make a Bigger Impact Control

Below describes the necessary back office configurations in order to display the following information on this control:

·            Special Interest Groups

·            Contributions (Donations)

·            Auto- renew

·            Product Image

The message shown below is located in the control markup. In order to change this message, you would have to change the text in the control itself.

It is expected that your organization will have at least one donation opportunity. If it does not have either SIGs or donations, this page will NOT automatically be suppressed. The controls would need to be customized to reflect a reduced number of steps.

Special Interest Groups

Special interest groups (SIGs) are usually organized around a topic of interest to the to the membership community and if you have them set up in the back office. The Special Interest Groups section of the Make a Bigger Impact step displays SIGs that have been defined for the member group and are sorted by the WEB_PRODUCT_INFO.SHORT_NAME in ascending alphabetical order, as shown below.

 

First, you must define a Level 1 membership structure for the member group with a Record Type of "SIG (Special Interest Group)" on the Membership Structure Maintenance screen. Then, you can create the SIG membership product for the member group with the "SIG" Level 1 option selected on the General Setup screen in Membership Product Maintenance.

In order for the special interest group to display in this control, you must defined the product to display on the web. For more information, please see Defining a Membership Product to Display on the Web.

If your organization does not have SIGs set up, then this section of the page will simply be suppressed.

 As a best practice, for special interest groups that are web-enabled, set up rate codes that are consistent with the rates set up for membership. For example, if you set up a membership listing for 2 years, 5 years, and 10 years, the special interest groups' year listings should be 2 years, 5 years, and 10 years.

Contributions (Donations)

Associations often suggest donation opportunities during the join and renew processes. Constituents who are interested in membership are usually interested in the cause or industry that they wish to join, so this is a logical time to solicit for the cause. The Contributions section of the Make a Bigger Impact step displays donations that have been defined for the member group and are sorted by the WEB_PRODUCT_INFO.SHORT_NAME in ascending alphabetical order, as shown below.  


Two types of products can display in this section:

·            Membership products with a Record Type of "Donation"
First, you must define a Level 1 membership structure for the member group with a Record Type of "Donation" on the Membership Structure Maintenance screen. Then, you can create the membership product for the member group with the "Donation" Level 1 option selected on the General Setup screen in Membership Product Maintenance.

In order for the donation options to display in this control, the Master Product checkbox must be checked on the General Setup screen in Membership Product Maintenance and you must define the product to display on the web from the eBusiness Control screen in Membership Product Maintenance.

·            Fundraising donation products linked to the membership product
You can also include FND donations in this section by adding the FND product as a related product on the master membership product. Please note that the Relationship Type must be "Related Fund Product for Membership Renewal". For more information on adding related products, please see Adding Membership Product Related Products.

When defining web-enabled rates for donations linked to memberships, Personify recommends that you limit the number of web-enabled rates to three to ensure the optimum user experience.

If the donation price is $0 and the Allow Price Update checkbox is checked on the General Setup screen in Gift Code Maintenance, the "Enter an Amount" option will display, as highlighted below.

If your web site is set up to accept different currencies, as a best practice for donation products, set up open-ended donation amounts rather than suggested donation amounts. If not, the screen will display a suggested amount such as $100, as 56.72 EUR because conversion will occur even if the gift is set up with a rate for the non-base currency, such as from the Euro to the Dollar.

If system type and code are not displaying on my web page even though they are web-enabled it in the back office, you must check the data cache. The data is cached in the Data Services, so changing the back office settings will not change what is displayed on the control automatically. The Data Services cache needs to be cleared in order to reflect the back office configurations. The best way to clear the cache is do an Application Pool reset on the Data Services, which will be located on the server. In order to reflect the most recent back office configurations, the cache will need to be cleared after each push. It is also possible to set a value in the configuration file to clear the cache every [number] of minutes. By default, the site cache will automatically clear when the site is idle for thirty minutes and this typically occurs overnight. See Setting up Online Store and App Data Cache for more information.

Auto- renew

By default, the Auto-renew option is going to display on this control; there is NO configuration to suppress it. However, if the user already checked the Auto-renew checkbox, it will be suppressed.

When a member indicates that they want to automatically renew his/her membership, the assumption is that he/she want to auto-renew the ENTIRE membership, so all sublines (e.g., chapters, SIGS, etc.) to the master line will also auto-renew.

On the web, it displays as shown below, and it gives users the option to renew their Membership. By default, users will have to check this check box and when checked, in the back office, the credit card is saved on the order, Order_Detail. RENEW_TO_CC_FLAG is set to "Y", and the payment will be processed next time the order is picked up by ORD650. Please note that in order for the membership product to be renewed, you must run ORD650, which is an application that looks for current products that expire between specific dates and have not yet been renewed. This process then creates a new order for those products for a new year. Please refer to ORD650- Renewal Processing for more information. In addition, when the user checks this checkbox, the credit card is saved on the order and displays on the web as a saved credit card on the Saved Credit Card control, as well as on step 3 of the Checkout control.

Product Image

If a default image is defined for the membership product on the Product Images screen in Membership Product Maintenance, that image will display on the Make a Bigger Impact step.