Configuring the Back Office Settings for the Demographic Information Control

The following system types and codes need to be configured in order for the appropriate demographic information to display on the e-Business website. See Enabling System Types and Codes for the Web for more information how to web enable system types and codes.

·            DEMOGRAPHIC:
This system type determines what displays on the List Demographic Information control based on the codes and subcodes you setup and web enable.
For example, if you wanted your user to add his/her license information, a new license code would be added and web enabled to the DEMOGRAPHIC system type, as highlighted below.

Once the license code is added, you will need to add a subcode(s), such as State, to this code. The values are populated based on the subcodes defined for the non-fixed CUS "LICENSE" code that you created. See Customer System Types and Codes for more information, as highlighted below.

All the subcodes listed in the "LICENSE" code must be web-enabled in order to display as options for your user to choose from on this control, as shown below.

If system type and code are not displaying on my web page even though they are web-enabled it in the back office, you must check the data cache. The data is cached in the Data Services, so changing the back office settings will not change what is displayed on the control automatically. The Data Services cache needs to be cleared in order to reflect the back office configurations. The best way to clear the cache is do an Application Pool reset on the Data Services, which will be located on the server. In order to reflect the most recent back office configurations, the cache will need to be cleared after each push. It is also possible to set a value in the configuration file to clear the cache every [number] of minutes. By default, the site cache will automatically clear when the site is idle for thirty minutes and this typically occurs overnight. See Setting up Online Store and App Data Cache for more information.

See also:

·            Demographic Information Control Overview

·            Configuring the Web Settings for the Demographic Information Control