Purchasing products with credit cards or debit cards becomes increasingly popular among members each year. Personify supports these purchases by interacting with the credit card gateways and your association’s merchant processor(s) to authorize the credit card payment.
After entering in the credit card and receipt information for an order, the Personify Interface service communicates the credit card profile information with the payment handler and requests an approval of the credit card payment. Once the Interface service receives an approval, it passes the information in the form of a “token” back to Personify and stores it in the Personify database. The token acts as a reference to the credit card information so that the customer’s personal credit card information is not stored in the Personify database. To stay compliant with PA-DSS standards, the Personify application cannot store the entire credit card number of a customer in the database. You can then capture the credit card payment by running the Credit Card Settlement Process (CCP610), thereby allowing the credit card processor to settle the payment later that night.
Processing a credit card receipt for an Inventoried product in Personify requires different steps than processing a credit card receipt for a Non-Inventoried product. To stay compliant with Payment Application Data Security Standard (PA-DSS) standards, Personify must defer any credit card charge on Inventoried products until the products actually ship to the customers. All receipts created for Inventoried product orders are considered deferred receipts and remain that way until you run INV620 or ship the product manually via INV200.
Instructions for the following credit card processes appear in this section:
· Processing Credit Card Receipts for Non-Inventoried Products
· Processing Credit Card Receipts for Inventoried Products
· Scheduling a Credit Card Payment
· Processing Receipt Reversals
· Credit Card Processing via the Web
You can credit back a customer’s account through either a receipt reversal or a receipt refund. Which method you use – receipt reversal or receipt refund – depends on the reasons for returning the funds. You can reverse a receipt before charging the customer’s credit card as long as you recognize the error/alteration before running CCP610. For more information on reversing and refunding receipts, please refer to Processing Receipt Reversals and Processing Receipt Refunds.
You can purchase a product and request credit card payment approval from the Personify client workstation as well as through e-Business on the Web. Information on the differences between processing credit cards through the Web versus the Personify back office appears in the section, Credit Card Processing via the Web.
This section also includes additional information on Credit Cards and Multi-Currency
This section includes instructions using the System Administrator persona. The menu options and security features may differ depending on the persona selected.
In this section:
· Credit Card Processing System Types and Codes
· Installing and Configuring Payment Handlers