As of 7.6.1, the ability to automatically notify customers when digital content they have purchased becomes available has been added. When a DCD product order line becomes invoiced, either through payment or through running the ECD620 process, a notification is triggered. Given that the digital content has an Available From date of today or a day prior, a record exists for the DCD product order line, and the DCD product order line has been invoiced and has a line status of Active, the Notify Digital Content Available notification will run and the constituent will receive an email containing the order number, product name, and digital content title of the digital content that is available. Constituents will then be able to log into their accounts and access the digital content through the Digital Content Access control on the web.
Event Stored Procedure Name: usp_NOTIFY_DIGITAL_CONTENT_AVAILABLE
DCD_SETUP
If the organization wishes to only send the notification for pre-order fulfillments and not all order fulfillments, the trigger can be modified to also check if the ORDER_DETAIL.ORDER_DATE is not equal to the ORDER_DETAIL.INVOICE_DATE.
Hello ##DCD_CONTENT.LABEL_NAME##,
The digital content that you have ordered is now available for access.
Order No Product Name Digital Content Title
##ORDER_DISPLAY## ##PRODUCT_NAME## ##DCD_CONTENT_TITLE##
To access this content, please log into your account online and access the Digital Content Access section of My Account.
If you have any questions, please email customerservice@yourassociation.org.