This batch process sends blast e-mails or faxes and generates mailing labels for purchased target customer/prospect lists.
As of 7.4.1SP1, emails sent via MKT800 can now be seen on the System Activities and Activity and Contact Tracking screen in CRM360®. Additionally, as of 7.5.2, the system will populate the logged in user as the Staff Assigned on the contact tracking record. For more information, please see Adding a System Activity to a Constituent's Record in CRM360.
When a list communication is created, an optional fundraising parameter can be set to create an appeal activity by selecting the Create Appeal Activity checkbox. On the Job Parameters tab of the Job Submission screen for MKT800, if the Key Code selected has the Create Appeal Activity checkbox selected, the Appeal Activities tab on the Appeal Definition and Maintenance screen will be automatically populated.
Records skipped by MKT800 are stored in MKT800_SKIPPED_RECORDS table.
Additional parameters were added in the 7.2.1 release to accommodate Address Change Service functionality. Please see Address Change Service for more information.
As of 7.4.1SP1, for contact tracking records created via MKT800, the system will default the Person Contacted to the Last Name, First Name of the customer on the record.
Parameter |
Description |
Required? |
---|---|---|
Organization |
The Organization ID for which you want to run the report. |
Read-only |
Organization Unit |
The Organization Unit ID for which you want to run the report. |
Read-only |
Key Code |
Customers/prospects in the list associated with this key code will be contacted via this process. |
Yes |
Tele Market |
Setting this flag to 'Y' will create an enquiry item with communication type as 'TeleMarketing' . Idea is that operator will follow-up on those enquiries by calling the customers. Set it to 'N' in case you want to use this process only for contacting. |
Yes |
Send Mode |
Enter the record separator for the output file. If no value is entered, line feed will be used as record delimiter. |
Yes |
Record Separator |
Enter the record separator for the output file. If no value is entered, line feed will be used as record delimiter. |
No |
Use Address Change Service |
If the flag is set to 'Y' the labels are printed with ACS Format having Intelligent Mail Barcode and also make sure appropriate values are set for parameters Barcode Identifier,Service Type Identifier and Mailer ID,and also by setting the flag to 'Y' width of the label increases by one row. When the flag value is 'N' then the ACS format is ignored and the label is printed without the barcode. |
No |
Barcode Identifier |
A two-digit value that indicates the degree of pre-sorting this mail piece received before being presented for mail delivery. |
No |
Service Type Identifier |
A three-digit value representing both the class of the mail (such as first-class, standard mail, or periodical), and any services requested by the sender. |
No |
Mailer ID |
A six or nine-digit number assigned by the USPS that identifies the specific business sending the mailing. Higher volume mailers are eligible to receive six-digit Mailer IDs, which have a larger range of sequence numbers associated with them; lower volume mailers will receive nine-digit Mailer IDs. To make it possible to distinguish six-digit IDs from nine-digit IDs, all six-digit IDs begin with a digit between 0 and 8, inclusive, while all nine-digit IDs begin with the digit 9. |
No |