This control allows web users to preview what is in their shopping cart without leaving the page that they are currently on. It will display everything that is in the cart except for items in the Save for Later section. The preview opens when the web user hovers over the cart icon on your site; it can be closed by clicking elsewhere or on the Close link. The Cart Preview control allows web users to open the Shopping cart page when he/she clicks View Cart or begin the checkout process when he/she clicks Checkout. The Cart Preview control displays a count of items in the cart. If there are no items in the cart, the count will display a "0".
It
is currently not a best practice to include marketing controls (e.g.,
the Promotional
Products Cross-Sell control) on the cart preview page. Marketing controls
require lookups to the back office, so each time the page loads there
could be a performance impact, particularly if a web user has numerous
items in his/her shopping cart.
The logic for products to display in the count number and/or in the Cart Preview control is the following:
· Back order and waitlist products display in the count and cart preview.
· If the product is no longer available for order and is still in the cart, since it is not automatically removed from the cart, it will still display in the count and cart preview.
· Save for Later items are NOT included in the count or in the cart preview.
· Count includes all cart items even if the quantity field is not displayed for them within the cart (i.e., MBR, MTG, and FND).
· Unit quantity will be respected. For example, if a book is sold in units of 1 and the web user purchases 2 units, in the count it will display "2".
· Components, benefits, sessions, and other non-master subproducts are NOT included in the count. For example, if a meeting is placed in the cart and it has 3 sessions, the count will only display 1.
· Package products will be counted as one item and not display the number of components within it. For example, a package containing 12 components will be displayed as "1" in the count.
· If an inventory product is sold in a bundle (e.g., each unit sold contains 12 binders), the product is only displayed as 1 in the count. If you think it is important to display how many individual items are included in the bundle to you web users, state the amount in the title of the products (e.g., Conference Binders (set of 12)).
See Also:
· To add the Cart Preview control to a page on the web, see Configuring the Web Settings for the Cart Preview Control.
· To see the additional steps necessary in order for the Cart Preview control to display on the web, see Additional Steps.
After setting up the Cart Preview control, a web user will see the control similar to the one displayed below. As items are added to the cart, the count number increases. When the web user hovers over the cart icon, he/she can view what is in his/her shopping cart without leaving the page.
The
cart and cart preview will always list items in the sequence that they
were added to the cart. However, when the web user proceeds to checkout,
the sequence may display differently if a web user added a membership
product to his/her cart and then continued to shop. The membership product
will display first in the list. By processing the membership product first,
the system can offer special pricing on subsequent items, and if necessary,
grant access to members-only items.
Web users can perform the following from this control:
· Navigate to the shopping cart control by clicking View Cart.
· Begin the checkout process by clicking Checkout.
· Navigate to the product detail control for the product by clicking the product name or image.
