As
of 7.4.1SP1, manual renewals from Order Entry screen pick up the default
parameter values from the default setup of ORD650
on the Job Parameters Maintenance (TRS002) screen.There may be circumstances where it is necessary to setup the next round of subscriptions for a customer who has requested a change. For example, a customer may want to receive more or less issues. This can be accomplished on the Order Entry screen, after the current subscription order has been paid but before the renewal process has been run.
As
of 7.4.1SP1, manual renewals from Order Entry screen pick up the default
parameter values from the default setup of ORD650
on the Job Parameters Maintenance (TRS002) screen.
The following is a list of parameters defined on the TRS002 that are used during a manual renewal via ORD001:
Parameter |
Default Value (in case value is null or empty in default setup) |
|---|---|
MARKET_CODE |
RETAIN |
CC_ON_FILE |
BOTH |
RENEW_PROFORMA_ORDERS |
Y |
CREATED_INVOICED ORDERS |
N |
ACTIVATE_ZERO_DOLLAR_ORDERS |
Y |
USE_RATE_STRUCTURE_DEFAULT |
N |
RENEW_BY_BILL_TO |
N |
REFRESH_ZIP_LINKS |
Y |
ADD_DONATION_REQUEST |
N |
INVOICE_ON_START_DATE |
Y |
COPY_SHIP_VIA_FROM_ORDER_LINE (new parameter as of 7.5.0) |
N |
RENEW_EXPIRED_CC_INFO (new as of 7.5.0) |
N |
ORDER_METHOD (new as of 7.5.0) |
RETAIN |
For more information, please see Setting Up Job Parameters.
Cancelled
order lines themselves are not renewed ever.
To manually renew a subscription:
1. Open the appropriate on in Order Entry.
2. Select the subscription line item.
3. From the Common Customer
Requests task category, click Renew the Order.
If there is a component on the product, it should be added to the renewal
order. The next subscription period order is created in Proforma status.
Keep in mind that the receipt still needs to be created. See Creating
a Receipt for more information.