Deleting an Existing Credit Card

If the credit card is tied to an existing payment schedule, the following message will display: Sorry, this card cannot be deleted from this screen because it is on a schedule with pending payments. Select the ‘View Orders’ button for more information.

To delete an existing credit card:

1.    From the Financial Data task category in CRM360, click Credit Card Information.
The Saved Credit Cards screen displays.

2.    Select the appropriate credit card and click Delete.
If the selected credit card is tied to an existing payment schedule, the credit card cannot be deleted.

To remove a card tied to a payment schedule, click the View Orders button, open the appropriate order, and remove the credit card from the Payment Schedules screen. For more information, please see Managing Credit Card Payments on a Payment Schedule.

3.    Click Save.