Vantiv Frequently Asked Questions (FAQs)

1.    Question: Can you use Vantiv as the payment handler/gateway, but use a different credit card processor (e.g., PayPal)?
Answer: You can, but there is no benefit.

2.    Question: How does Vantiv process prepaid cards?
Answer: If there is enough funds on the prepaid card, Vantiv will process the payment. If there is NOT enough funds on the card, the payment will be denied.

3.    Question: If my organization is currently using CyberSource or Payflow Pro, how will Personify convert existing credit card tokens into tokens that can be consumed by Vantiv?
Answer: This is a two-step process: (1) using a SQL tool and (2) running a stored procedure. For more information, please see Token Migration to Vantiv.