Web.Config Settings for Forgotten Passwords

There are a few changes that need to be made to the web.config file to ensure that your customers are able to retrieve forgotten passwords for the SSO application.

As of 7.6.2, the email that is sent when a web user clicks the Forgot Password link can be figured using the "PasswordResetBodyTemplate" template delivered with base.

To set your web.config file to allow your customers to retrieve their password:

1.    In the web.config file, change the “SMTPMessageTransportServer” to your mail server.
For example:

<SmtpMessageTransportServer>mail.tmaresources.com</SmtpMessageTransportServer>

2.    Enter the proper exception message settings.
For example:

 <ExceptionManager>

        <!--

            If EmailAddresses is blank then no exception emails are sent.

                Usage: j@b.com;mick@abc.com

       -->

       <EmailAddresses>[To Email Address]</EmailAddresses>

       <UserMessage>An error occurred.</UserMessage>

       <ShowDetails>true</ShowDetails>

       <FromEmailAddress>[From EmailAddress]</FromEmailAddress>

  </ExceptionManager>  

3.    Enter these proper KeyValues as they relate to your organization.
For example:

<KeyValue Key="PasswordResetFromEmailAddress"        

   Value=”passwordreset@sso.com”/>

<KeyValue Key="PasswordResetSubject"

   Value="Single Sign On - Password Reset" />

<KeyValue Key="PasswordResetUrl"

   Value="http://localhost/sso/fpr.aspx" />

<KeyValue Key="UsernameResetSubject"

   Value="Single Sign On - Username Reset" />

<KeyValue Key="UsernameResetUrl"

   Value="http://localhost/sso/urf.aspx" />