For a video demonstration, please see Engagement Scoring Demo and Setup.In order to allow customers greater flexibility in choosing which portions of engagement scores they are interested in computing without having to change the stored procedure code to enable or disable unwanted functionality, several application parameters can be modified in order to enable or disable the execution of code for different computations. The following application parameters are specific to engagement scoring functionality:
· CALCULATE_CRM360_ENGAGEMENT_SCORE_POINTS
· CRM360_ROLLUP_EMPLOYEES_TO_EMPLOYER
· MULTIPLE_CONCURRENT_EMPLOYERS
For more information on each of these parameters, please see Customer Subsystem Application Parameters.
For a video demonstration, please see Engagement Scoring Demo and Setup.