As of 7.5.2, if you set the CHECKDUPEMAIL application parameter to 'N" (i.e., you allow duplicate emails), you should NOT set this parameter to "CUSTOMER_EMAIL_ADDRESS".The following application parameters should be defined before you begin the duplicate merge process:
· Online_Dup_Cust_Check – This should be set to “Y” to enable the duplicate customer pop-up when adding a new customer and to reduce excess duplicate records.
· CheckDupleMail – This should be set to “Y” to enable a check on the customer’s primary email.
· DeDup – Personify360 supports two method by which to establish duplicate criteria when you run the CUS590 and CUS595 processes: Soundex and Phonetic. For more information, please see Soundex vs. Phonetic.
· WebUserName_Format – This should be set to “Customer_Email_Address” to use the customer’s primary email address to create a Web User ID. If you used the Customer ID, then after a merge, the Customer ID will not match the Web User ID, so Personify recommends you use the email address instead.
As of 7.5.2, if you set the CHECKDUPEMAIL application parameter to 'N" (i.e., you allow duplicate emails), you should NOT set this parameter to "CUSTOMER_EMAIL_ADDRESS".
· DupAddressCheck – This should be set to “Y” or “N” accordingly. If set to “Y,” then duplicate addresses will be merged if they are an exact match. If set to “N,” then duplicate addresses will be added to the existing address list.