The Personify360 Email Notifications system is a flexible email delivery system designed to give Personify360 users the capability of defining and implementing notification events that meet their business needs.
Email notification recipients are defined by a stored procedure that is run against the SQL Database and returns a list of customers to receive that notification. As long as a stored procedure can return a set of customers to meet a certain condition, a notification can be created to trigger when that condition is met.
Email notifications are defined within the system through the creation of definition records. These records identify the stored procedure, the template, and how often the system should check for the notification condition.
The composition and delivery of the notification email is performed by a Windows service that runs in the context of the Windows Service Control Manager and schedules the stored procedures to run and processes the results. This document details how to set up your system with the correct settings and stored procedures to run Personify360 Email Notification Services. It provides information on meeting security permissions, monitoring performance, working with stored procedures, and meeting functional specifications to avoid issues. It also details how to set up notification events and view the emails within the Personify360 application after they are sent.
If your organization has chosen to use the Personify360 Email Notification Service, it is delivered with a number of standard “out of the box” notifications that can be configured and used with little technical assistance (details on setting up the Email Notification system in Personify360 can be found in Setting up Notification Events). At the same time, the combination of a business user and someone familiar with creation of SQL Server stored procedures, can independently define new conditions that should trigger a notification.