Remember to close the batch at the end of the day. It does not close on its own.Customers may create orders and pay orders balances with a credit card via the Web through the e-Business application. Information collected from e-Business works with the payment handler information in Personify to complete the transactions like receipts created in the back office.
When a customer creates a credit card order, e-Business automatically creates a batch for that receipt. If a batch already exists for that day, the application uses the available batch before entering a new batch.
Remember to close the batch at the end of the day. It does not close on its own.
The main difference between processing credit card deferred receipts through the Web versus processing them through the back office deals with order creation. If a customer’s credit card is declined when processing a receipt for a Web order, no order is created or saved to the e-Business database. This differs from credit card processing in the back office because in the back office, the order is saved before you enter a receipt.
Customers can benefit from the ease of entering payments through e-Business. If a customer’s Inventoried product order is put on hold due to a declined credit card, he or she can enter a new credit card’s information to pay for the order and remove the Hold status from the product order.